Frequently Asked Questions

Frequently Asked Questions

The dollarpesa frequently asked questions section provides answers to common questions related to the platform.

is a trusted online platform that allows users to buy and sell digital currencies at competitive rates. It is a secure and reliable platform for all your dollar buy sell needs.

Yes, you can have multiple accounts on, as long as you have a valid email address and mobile number.

You can verify your account by logging in to Click the user icon on the top right of the page then select “Profile”. Head on to the “Verification” tab and you will be required to fulfill both Phone and Identity Verification.

Our chat, email, and call support teams are available to assist you 24/7 with any issues or queries you may have.

Yes, the user may delete his/her account by clicking contact or email contact now.

DollarPesa is one of the safer exchanges compared to others. So if you're actively trading crypto and need to keep it on an exchange, DollarPesa is a pretty secure choice. However, if you're holding large amounts of crypto long term, a private hardware wallet may be a better choice than keeping it on an exchange.

If you want to withdraw funds through Dollarpesa, first you need to log in to the platform account, and then go to the menu. Select “wallet” and then “overview”. Click “withdraw”, select “coin”, then select the currency to withdraw from the drop-down menu and select Payment method.

Dollarpesa is based in the United Kingdom, Italy, Malaysia, Dubai, Kenya, and the United Arab Emirates.

Dollarpesa supports Bitcoin, Ethereum, Litecoin, and other major cryptocurrencies.

Yes, Dollarpesa offers a mobile app for iOS and Android devices.

Dollarpesa - GIRO DOLLAR INC, has a strong focus on security and compliance. The company is registered with the Financial Crimes Enforcement Network (FinCEN) as a Money Services Business (MSB).
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