RedotPay Review – Is this one the best payment solutions?

11 mins 1 month ago Jan 23, 2024
Author: Mohammed Yousuf Syed

With the recent release of its real Visa card, RedotPay, a well-known cryptocurrency payment network headquartered in Hong Kong, took a big step toward being globally accessible. This evaluation explores it’s cutting-edge payment solutions’ features, application procedures, security precautions, and limits.

What is RedotPay?

Redotpay is a payment solutions provider renowned for its cutting-edge approach. The company provides a virtual card that can be used for online transactions. For a short period, the virtual card is free to obtain. Therefore, consumers should take advantage of this chance. it is also linked to SpectroCoin, a website that provides a free card that lets customers take full advantage of PayPal. It has been linked to several marketing campaigns, one of which allowed consumers to win $200 in a single day by registering through a specific link and placing an order for a card through the app. However, it is a relatively recent newcomer to the payment solutions industry.

RedotPay Features

  1. Redotpay provides a physical and virtual card for use with online transactions.
  2. Virtual assets, including Bitcoin, Ethereum, Tether, and USD Coin, are supported on the platform.
  3. The users can manage their virtual assets via an application on their mobile wallet.
  4. For a limited period, Redotpay is giving away a free virtual card.
  5. The app lets users use their physical card to withdraw cash from Global ATMs.
  6. Moreover, it requires a PIN code to be entered to access the platform and complete transactions.
  7. Users can take their virtual assets out of the site via its withdrawal options.Furthermore, it is an inventive and user-friendly payment solution for people who wish to handle their virtual assets and carry out online transactions thanks to these capabilities.
  8. RedotPay’s unique Buy Crypto Card eliminates the difficulty of purchasing bitcoins. Allowing users to purchase various digital assets instantly removes the necessity for complex external transactions.
  9. With support for various cryptocurrencies, including altcoins and Bitcoin, the app offers customers unparalleled flexibility and diversity.

Application for the Redotpay Virtual Card

  1. Complete identity verification and deposit the equivalent digital assets for the virtual card payment.
  2. Navigate to the card application page, select the virtual card option, and click the “Order Card” button.
  3. Fill in your billing address.
  4. Complete the payment.
  5. Wait for a moment, and the virtual card will be successfully activated.
Application For The Redotpay Virtual Card

Application for the Redotpay Physical Card

  1. Complete identity verification and deposit the equivalent digital assets for the physical card payment.
  2. Navigate to the card application page, select the physical card option, and click the “Order Card” button.
  3. Fill in your billing address, shipping address, and personal signature.
  4. Complete the payment.
  5. Once you see a successful application notification, wait for the card to be produced and shipped.
  6. Upon receiving the card, activate it according to the provided instructions.
Application For The Redotpay Physical Card
Application for the Redotpay Physical Card

Deposit & Withdrawal Cryptocurrency Assets


To top up your RedotPay wallet using dollarpesa, follow these steps:

1. Log in to your account on
2. Navigate to the homepage by clicking the ‘Home’ button.
3. Select ‘Crypto’ or ‘Other Currency’ as your preferred payment method.
4. Enter the desired amount and click the ‘Submit’ button.
5. Click ‘Exchange Now’ to initiate the exchange process and take you to the RedotPay Wallet Number details page.

6. Double-check the details and click ‘Confirm Exchange’ to trigger the payment process and generate dollarpesa payment details.
7. Follow the instructions provided and complete the payment accordingly.
8. Submit transaction details and payment proof to finalize the top-up process.
9. Your order is pending, so be patient and wait for a few minutes for the completion.
10. Congratulations, your order is complete, and you have successfully topped up your RedotPay wallet using dollarpesa.

In conclusion, topping up your RedotPay wallet through dollarpesa is a straightforward process that allows you to enjoy the benefits of a funded wallet. Remember to keep your transaction and payment details safe and secure. If you have any issues or concerns, contact the customer support team for assistance.

Deposit Redotpay Wallet

Before making any consumption (including applying for a card), please first deposit a certain amount of cryptocurrency assets into your account. Currently, we support four types of cryptocurrency assets – Bitcoin, Ethereum, USDC, USDT. You can deposit any cryptocurrency assets on the assets page.

Plz notice that there is a minimum deposit amount for each asset. If your deposit amount does not meet the minimum requirement stated on the deposit interface, manual intervention will be required from our backend. 

Please ensure to use the correct network <<

Redotpay Deposit

Please pay attention to the minimum deposit amount on the recharge page. A single deposit less than the minimum deposit amount will result in your deposit not being credited to your account.

Redotpay Deposit


Click on “Withdraw”

Click On “Withdraw”

Select the cryptocurrency: Choose the cryptocurrency you wish to withdraw.


Choose the correct network for your cryptocurrency: Make sure to select the correct network that corresponds to the platform where you’ll be sending the funds. Choosing the wrong network can lead to irreversible loss of your cryptocurrencies.


Enter the destination wallet address: Copy and paste the address of your personal wallet or the place where you want to send your cryptocurrencies.

Input the amount to send: Enter the exact amount you wish to withdraw.

Confirm and wait for the transfer time: Accept the transaction, and your transfer will be processed.

RedotPay card limitations & fees

Redotpay Card Limitations &Amp; Fees

How to link the RedotPay virtual card to Apple Pay, Google Pay, and Alipay

Yes, you can use your RedotPay virtual card with Apple Pay or Google Pay for in-store purchases where contactless payments are accepted. Simply add your virtual card to the respective platform’s digital wallet and tap your device at the payment terminal to complete the transaction. read more.

Customer Support 

RedotPay recognizes the significance of promptly and effectively addressing user concerns and offering 24/7 customer support. This commitment to round-the-clock assistance contributes to the platform’s reputation for excellent customer service, ensuring that users are well-informed and supported.


  • RedotPay uses Sumsub’s services for KYC procedures, essential for confirming customers’ identities and backgrounds.
  • RedotPay and Beosin collaborate to deploy transaction monitoring (KYT) with tools like EagleEye and Trace, which provide continuous monitoring and strengthen the security of users’ digital assets.
  • RedotPay gives every user a distinct blockchain address, isolating the card from the user’s assets to improve security. This protection ensures that problems like RedotPay card freeze don’t affect users’ assets and wallets.
  • To ensure that users are registered as the owners of their digital assets and that ownership rights are guaranteed even in the event of corporate bankruptcy,
  • RedotPay goes above and beyond to safeguard users’ assets by entrusting them to a licensed trust or corporate service provider (TCSP).
  • Redotpay has a clear fee structure, informing users of any associated costs, and offers a crypto credit card, allowing users to gain fiat credit limits, eliminating additional deposit fees and holding periods typically seen in traditional crypto cards.

Mobile App 

  • The RedotPay app offers a seamless experience for users. It allows for the online application and real-time approval of the RedotPay card, which can withdraw local fiat from ATMs and spend crypto-like fiat worldwide.
  • The app also supports Binance Pay deposit and has received positive feedback for its convenience and user-friendliness.
  • The mobile app is available for download for both iOS and Android devices from the Apple Play Store and Google Play Store.


In conclusion, RedotPay’s physical card introduction represents a big step in the right direction for the general public’s adoption of cryptocurrencies in everyday transactions. It’s smooth integration with the established financial system is opening the door for the peaceful coexistence of cryptocurrency and fiat money in the future.

Frequently Asked Questions about RedotPay Card

How long does the withdrawal review procedure take?

Working hours: Monday to Friday from 9:00 to 18:00 (UTC+8) – Approximately 1 hour.
Non-working hours, holidays, and special weather conditions – Approximately 24 hours.

Which virtual cards are compatible with the RedotPay virtual card?

Currently, They accept PayPal, Apple Pay, Google Pay, Alipay, Grab, Uber, Line, Trip, and AirBnB.

Is there an age limit to apply for the card?

Please be informed that you can only apply for RedotPay credit card if you meet the legal adult age requirements in your area of residence.

What are the differences between the USD card and HKD card?

For non-Hong Kong users, the default option is to apply for a USD card. This eliminates the need to convert between Hong Kong dollars and US dollars, providing a more efficient transaction experience.

Which digital wallets can be linked to the RedotPay virtual card?

Now we support Apple Pay, Google Pay, Alipay, PayPal, Grab, Uber, Line, Trip, airbnb.

Do I need to link it to a blockchain account for automatic deductions?

No, you do not need to. Simply register or log in to the RedotPay Card App, complete the identity verification process (KYC), and deposit funds into the digital asset address associated with the card. The amount will be converted into the local currency based on the exchange rate at the time of the transaction and can be used for spending.

What is the custody mode and security of assets after depositing them into the RedotPay account?

Clients’ digital assets are securely held in custody by an independent, licensed Trust or Company Service Provider (TCSP) in Hong Kong. Once you transfer your funds to the RedotPay account, we will hold your assets in a cold wallet.

What should I do if I deposit funds into the wrong account?

If you deposit funds into the wrong account, it is highly unlikely that you will be able to recover them. Please exercise caution and ensure the accuracy of the recipient account before making a deposit. If you recharge the wrong account with USDT, you can try contacting the USDT official support through this link: However, it is highly likely that you won’t be able to recover the funds.

What should I do if I deposit funds in the wrong cryptocurrency?

It is highly likely that you won’t be able to recover the funds. If such an incident occurs, please submit a support ticket with your registered email, network details, and transaction hash, and we will try our best to help you.

What should I do if I deposit funds on the wrong network?

It is also highly unlike that you will be able to retrieve the funds. If such an event were to happen, please submit a support ticket with your registered email, network details, and transaction hash, and we will try our best to assist you.

What should I do if I don’t meet the minimum deposit amount?

If your deposit amount does not meet the minimum requirement stated on the deposit interface, manual intervention will be required from our backend. This process may take up to a week and we cannot guarantee the successful retrieval of your funds. Please exercise caution and care before conducting any transactions.

If the payment platform shows payment failure, how long does it take to receive a refund?

Although your transaction is in an authorized state, it does not necessarily mean that the deduction will be finalized. It needs to go through the settlement process and be released. This process settlement will be completed on the next day or even the day after.

How long does a payment take? It has been stuck in “Pending” status.

If the transaction record shows “Pending”, it is due to the settlement timeframe, and it does not necessarily mean the transaction has failed. It is simply a processing status that requires more time to be settled. Overseas virtual card transactions do not settle in real-time like domestic transactions. Generally, there is a settlement period of around 24-48 hours, and in extreme cases, it may take even longer.

Is RedotPay Card a credit card?

Yes, It is. 

Why do I encounter problems when I use AliExpress?

We have updated our feedback on the CSC_7200064/15 issue that occurred on Aliexpress. This problem arises from Aliexpress’s risk management measures during individual transactions. We understand and support Aliexpress’s actions in this regard. If you encounter this issue with your card, we recommend attempting again after a short period.

 Why can’t I link my card to PayPal?

We have updated our feedback on the issue where our cards cannot be linked to payment software like PayPal. This issue is due to the risk management measures for personal identity verification implemented by payment institutions like PayPal. If you are still unable to use the card after several attempts to link it, we suggest switching to other payment methods or attempting again after a short period.

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