If you’re having trouble logging into your DollarPesa account, here are some things you can try.
Recover your DollarPesa account using the Find Your Account page
- Go to the Find Your Account page at my.dollarpesa.com/user/password/reset and follow the instructions. Make sure to use a computer or mobile phone that you have previously used to log into your DollarPesa account.
- Search for the account you want to recover. You can search for your account by name, email address, or phone number.
- Follow the on-screen steps to reset the password for your account.