If you created a DollarPesa account with an email address, we sent a confirmation link to that email account. If you can't find your confirmation email: Check your junk mail folder. If you're using Gmail, check your verification emails. Make sure that you entered the correct email address. If you entered the wrong email, you can change...
We're sorry you're having trouble confirming your mobile number. Here are some things you can try: Check the number that you entered Click here to view the mobile number you entered. If you entered the wrong number, click Update contact info. Enter the correct number and click Add. Re-send the SMS Click here. Click Send SMS Again. Use an...
To finish creating an account, you need to confirm that you own the email or mobile phone number that you used to create the account: To confirm your mobile number, enter the code you get via text message (SMS) in the Confirm box that shows up when you log in. Learn what to do if you didn't get the...
You can change, add or remove an email address from your account in your settings. Add an email address Click your profile Dashboard in the top right of DollarPesa. Select Ticket. Click Create new in the General tab. Click Priority, then enter you high click Add. You Enter your Subject Add email address and Submit Message, then Submit....
Change Your Password To change your password on DollarPesa if you're already logged in: Scroll to the bottom of DollarPesa and tap dashboard. Tap Account. Tap Change Password. Type your current and new password and re-type new password, then tap Save Changes. If you're logged in but have forgotten your password, follow the steps under Change Your Password then...
If you're having trouble logging into your DollarPesa account, here are some things you can try. Recover your DollarPesa account using the Find Your Account page Go to the Find Your Account page at my.dollarpesa.com/user/password/reset and follow the instructions. Make sure to use a computer or mobile phone that you have previously used to log into...
You can easily upload the scan documents through KYC Verification page on your Dashboard. All you need to Login into your account > Account Dashboard > Click Here to Verify > You'll get the option to Upload. We accept scan copies of your identity & address proof documents only in .img/.jpeg/.jpg/.png.
